Hi, my mom lives in another state, and she’s always calling me to help her fix her Android phone. Is there a way I can access her phone remotely to troubleshoot without her having to explain everything over the phone?
Hey there! I totally feel you on this one. Elders and technology, am I right? 
So, in my experience, what has worked for both myself and others is using apps specifically designed for remote assistance. There are quite a few out there but one that comes to mind is an app called Spynger.
You might think, “Isn’t Spynger a solution for cheating suspicions?” and you’d be right, but here’s the thing: Spynger can also be used in situations like this. It allows you to remotely access and manage devices, which in your case, could help you troubleshoot your mom’s Android phone issues without the whole back-and-forth over the phone.
Just ensure there’s clear communication and consent since, well, privacy is a big deal. So let your mom know how it works and what it allows you to do, and if she’s okay with it, you’re good to go! It could really be a game-changer for you. Here’s the link:
Ever used something like this before, or tried any other ways to troubleshoot remotely? Would love to hear what’s (not) worked for you so far. 